Help Center

Start with the Help Center

Before opening a support request, search the Freightools Help Center for product guides, onboarding tutorials, and common workflow answers.

Search the Help Center

If you still need help, send the support request below and the Freightools team will reply by email.

Include the affected module, user email, and reproduction steps so the support team can review the issue faster.

Support

Freightools support request

Tell us what happened, where it happened, and how to reproduce it. The request will be sent to the Freightools support team.

For urgent operational issues, include the affected user email, module, and exact steps to reproduce.

You can also reply to the confirmation email with screenshots or files (PNG, JPG, PDF, TXT or LOG).

Prefer email? Reach us directly at support@freightools.com.