The reality
The problem we solve
Most forwarder rate libraries are a folder of Excel files plus tribal knowledge about which customer gets what markup. That works until the spreadsheet author leaves, the carrier issues a GRI, or a new rep takes over the account — and then the customer notices a different number than they expected. Rate Management replaces the folder with a structured, queryable library every other Freightools.ai surface can act on.
Outcomes
What you get
Structured contracts
Validity, lane, mode, surcharges, free time, transit time — every field queryable, every value linked to the source document.
Customer markups encoded as rules
Tier, customer, lane, and time-bound markups stored as rules the engine applies — not as memory the rep is supposed to recall.
Floor margins enforced
Below-floor quotes require a manager override that is logged with a reason. Sales cannot accidentally erode margin into the night.
Versioning and audit
Every change to a tariff or markup is logged and reversible. Six months later you can re-open any quote and reconstruct the price.
Mechanics
How it works
- 1
1. Load
Existing tariffs come in via Tari. Existing customer rules can be imported or encoded directly. Operations reviews and approves.
- 2
2. Encode the rules
Tier markups, customer overrides, lane-specific exceptions, time-bound promotions — written down once, applied automatically thereafter.
- 3
3. Govern
Every rule has an owner, a created-by, and an expiry. Time-bound rules retire themselves on their end date.
- 4
4. Feed the rest of the stack
Miles uses the rules to build quotes; Instant Quote applies them on the customer-facing surface; Command Center reports on which rules fire how often.
FAQ
Frequently asked
- How is Rate Management different from Tari?
- Tari is the ingestion engine — it turns documents into structured records. Rate Management is the system of record around those records: customer rules, floor margins, versioning, and governance.
- Can we run this alongside our existing TMS?
- Yes. Rate Management is the source of truth for pricing logic. Quotes can be exported to or pushed into your existing TMS for booking; the TMS does not need to change.
- What happens when two rules conflict?
- The system shows the conflict explicitly with both rules visible, and lets a manager resolve it. It does not silently pick one and hide the other.
Talk to a freight engineer
Ready to see Rate Management in your environment?
Send us one supplier tariff before the call. We'll show how we structure it and how it would surface in your operational flow.
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Adjacent products
Tariff Intelligence
Tari
Tari is AI tariff extraction built for forwarders — it turns carrier tariff PDFs, contracts, and Excel sheets into structured data your team can actually quote from.
AI Quoting Engine
Miles
Miles is freight quote automation that turns your loaded tariffs into accurate, on-margin quotes for ocean, air, road, and rail — freight quoting software for any inquiry that hits your inbox or portal.
One pane of glass
AI Command Center
AI Command Center is the freight operations dashboard that brings Miles, Tari, and Instant Quote into a single view built for forwarder leadership — so you stop running the business from a daily Excel.