The reality
The problem we solve
When a customer says “the market is 1,800” you need to know in seconds whether that is true. Today most forwarder reps verify by chat, memory, or a tab on a third-party index — and answer the customer in their own words. Spot Rate Search puts the same visibility your customer's procurement team already has on your sales floor, side-by-side with the contract price.
Outcomes
What you get
Live market context, dated and sourced
Continuous benchmarks across major ocean, air, and road lanes. Every benchmark shown with a timestamp and source attribution — auditable later.
Side-by-side with your tariff
Every quote in Miles can show the spot benchmark alongside your contract price, with surcharges normalized so the comparison is real.
Sales floor confidence
Reps stop guessing whether a customer is bluffing on rate. Managers see which quotes are below market by how much.
No new tab to open
Spot context renders inside the quoting flow your team already uses. No external benchmark site, no second login.
Mechanics
How it works
- 1
1. Connect the benchmark sources
Public ocean and air indices, carrier-fed spot APIs where available, and manual entry for niche lanes. Each source is identified on the quote so finance can audit.
- 2
2. Normalize the comparison
Spot quotes vary in scope. The system aligns surcharge inclusion with your contract scope so the comparison is apples to apples.
- 3
3. Render side-by-side in Miles
When a rep is quoting a lane, the contract price and the spot benchmark render together with the variance highlighted.
- 4
4. Capture intent
Quotes where the spot was meaningfully cheaper than the contract surface in a manager view, so pricing strategy is informed by the floor — not by anecdote.
FAQ
Frequently asked
- Which spot data sources are supported today?
- Major public ocean and air indices, plus carrier-fed spot APIs where available. Coverage is expanding lane by lane; specific source coverage is shared on demo calls so we can match your trade lanes.
- Will my reps see the customer's spot offer too?
- Where the customer pastes a spot offer into the inquiry, that number is captured alongside the system's benchmark — so the rep sees what the customer is comparing against, not just the public index.
- Does this replace contract quoting?
- No. Spot Rate Search is a benchmark layer. Contract quoting in Miles remains the primary path; spot is the sanity check next to it.
Talk to a freight engineer
Ready to see Spot Rate Search in your environment?
Send us one supplier tariff before the call. We'll show how we structure it and how it would surface in your operational flow.
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