Freightools

Self-service quoting for your customers

Customers get a real quote in 30 seconds — branded as you.

Instant Quote is the self-service quoting flow your customers can use directly. It rides on Tari + Miles so the price they see is the price your sales team would have given them — only faster.

Book a demo →See how Miles powers it

The reality

The problem we solve

Customers are increasingly self-service. They want to log in, type a lane, and see a number. But forwarders rarely expose their real tariff to customers — so customers go to whoever does. Instant Quote closes that gap without giving away your margin discipline.

Instant Quote rate comparison — supplier cards ranked by margin.
Rate comparison with margin guard rails

Outcomes

What you get

Real quotes, not "request a quote"

No more "we’ll get back to you in 24 hours." Customers see a complete, all-in number for FCL, LCL, air, or road in under a minute.

Branded for your business

The portal sits under your domain or sub-domain. Your customers see your brand; we are the engine in the background.

Margin guardrails

You decide which lanes, customers, and tiers can self-quote. Instant Quote refuses to quote outside the rules your team set.

Captures intent for your sales team

Every quote searched, generated, or abandoned shows up in your pipeline view. Sales sees who is shopping, what they searched, and where they dropped off.

Mechanics

How it works

  1. 1

    1. Customer logs in

    Single sign-on with your customer portal, or magic-link for first-time visitors. No app to install, no PDF to download.

  2. 2

    2. Lane + dates + cargo

    A clean form: from, to, mode, equipment, ready date. Smart defaults based on what the customer has shipped before.

  3. 3

    3. Miles produces the quote

    In seconds: itemized price, transit time, validity, named carrier (if you allow), and the surcharges applied.

  4. 4

    4. Convert to booking

    Accept-quote pushes a booking request straight into your operations workflow. The customer can see status updates without picking up the phone.

FAQ

Frequently asked

What if I do not want to expose carrier names?
You can configure Instant Quote to show transit time and price only. Carrier identity, vessel, and surcharges can be hidden until booking confirmation.
Does Instant Quote bypass my sales team?
No — it amplifies them. Routine, repetitive quotes happen instantly so sales can focus on the high-value, complex ones that genuinely need a human.
How is misuse prevented?
Per-customer quoting limits, lane allow-lists, equipment restrictions, and a manager dashboard that flags anomalies. You stay in control of who can self-quote what.
How do quotes turn into bookings?
When a customer accepts a quote, Instant Quote creates a booking request that lands in your operations queue with all the details pre-filled. No re-keying.

Talk to a freight engineer

Ready to see Instant Quote in your environment?

Send us one supplier tariff before the call. We'll show how we structure it and how it would surface in your operational flow.

Book a demo →

Related

Adjacent products

AI Quoting Engine

Miles

Miles is freight quote automation that turns your loaded tariffs into accurate, on-margin quotes for ocean, air, road, and rail — freight quoting software for any inquiry that hits your inbox or portal.

Tariff Intelligence

Tari

Tari is AI tariff extraction built for forwarders — it turns carrier tariff PDFs, contracts, and Excel sheets into structured data your team can actually quote from.

Your customers, online

Digital Customer Portal

Digital Customer Portal is the customer-facing surface where Instant Quote, booking status, and document access live — branded as your business, not as Freightools.ai.